Systemic CHM magnifies risk
Systemic misinformation involves a manager with CHM who is passing it along to his or her team. You can think of it as a cultural phenomenon—a mini culture within the larger organization that is sharing, believing, and making decisons based on the wrong information.
In this example, a large industrial manufacturer was plagued by $4 million in bacterial outbreaks that it couldn’t seem to stop at one location. The pattern shown here revealed that a lone manager who had refused to learn in Amplifire was re-indoctrinating his team with the wrong information.