Case Study from KLAS Arch Collaborative

UC San Diego Health onboards approximately 1,000 clinicians annually, each requiring mandatory Epic training within two weeks of their start date. Faced with limited staff capacity and generic training that didn’t account for providers’ existing knowledge, UCSD Health partnered with Amplifire to implement a personalized, scalable solution. By leveraging Amplifire’s Confidence-Based Learning platform, UCSD Health moved from one-size-fits-all training to an adaptive approach that honors what clinicians already know and focuses on what they need to learn.

Outcomes included:

• 75% or more reduction in provider training time
• Providers twice as likely to report content relevance to their role compared to prior training
• 577 instances of Confidently Held Misinformation identified and corrected—incorrect knowledge that learners don’t realize they have, which poses the greatest risk in clinical settings
• Data-driven insights enabling targeted microlearning modules to address specific knowledge gaps

Read the full case study here.

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.

To learn more about KLAS and the insights we provide, visit www.klasresearch.com