“It’s not good enough for them just to know the answer. They need to be extremely confident in their knowledge.” – Marney Andes, senior director of talent management at Air Methods, a helicopter company providing medical transport
Any talent management professional will tout the importance of better corporate learning, but the aviation industry is especially on board. The relationship between employee confidence and customer satisfaction is never clearer than in matters of life and death.
What does this mean for your organization? Well, the need for better corporate learning across all industries is evident – your financial success and customer satisfaction depend on it.
The Talent Management Idealist
As a talent management professional, you want your employees to continually learn and stay ahead of the competition, but your corporate learning budget is getting out of control, and employees are complaining about “wasting time with training.”
You understand their justified complaints about perfunctory training. The idealist in you knows there’s something better.
The Alternative to Traditional Training: Personalized Training
If you’re an idealist, your hope is not misplaced. There is something better, and it’s called Personalized Training.
Machine learning, a type of artificial intelligence, has recently been applied to corporate e-learning technology with great success. Using predictive algorithms, the software is able to adapt to each employee’s knowledge level, and focus on areas of struggle.
Of the companies that have adopted a personalized training approach to employee development, few have looked back.
How Companies are Using Personalized Training
- Being more selective in hiring
- Shortening the duration – and cost – of onboarding programs
- Improving employee retention
- Saving money in learning and development
- Reducing the number of instructor-led training sessions
- Increasing employee engagement
- Minimizing error
- Increasing efficiency
The list goes on-and-on.