Personalized education. Smarter insights. A safer environment for mothers and babies.
Allegheny Health Network (AHN) recognized a growing challenge within its obstetrics (OB) risk reduction training. A generic, one-size-fits-all program was falling short of addressing the unique needs of individual clinical roles. Clinicians with extensive experience were required to sit through content they had already mastered, while new staff lacked the targeted support they needed to build competence and confidence. On top of that, AHN had limited visibility into who was struggling, and the platform could not be tailored to reflect their specific protocols.
Rather than settle for the status quo, AHN took action. By partnering with Amplifire, they shifted to an adaptive, clinician-centered training model that respects prior knowledge, surfaces knowledge gaps, and delivers role-specific content that reflects the way their teams actually work.
The Turning Point: From Generic to Purposeful Learning
Before 2024, AHN’s OB training was built on a platform that treated all learners the same. Everyone received identical content regardless of experience level or specialty. The system lacked flexibility, which meant that even as protocols evolved, AHN could not easily update or customize training materials.
Clinicians were frustrated by training that didn’t feel relevant. Leadership lacked the tools to track progress and identify areas of concern at the individual level. Most critically, there was no way to detect the presence of misinformation—a dangerous blind spot in a high-stakes field like obstetrics.
AHN knew it needed a smarter approach.
Partnering with Amplifire: Tailored, Adaptive, and Data-Rich
OB subject-matter experts at AHN worked closely with Amplifire’s instructional design team to create customized content that aligned with facility-specific workflows and protocols. This collaboration resulted in a modern learning experience that felt relevant to every clinician, regardless of role or tenure.
Amplifire’s Confidence-Based Learning™ platform enabled clinicians to move quickly through content they already understood while focusing learning time on areas of uncertainty or misinformation. The platform’s adaptive engine delivered personalized learning paths and immediate feedback, creating a more efficient and engaging training experience.
Equally important, AHN gained access to detailed analytics through Amplifire’s dashboard. For the first time, Nursing Professional Development specialists could see exactly where clinicians were struggling, identify Confidently Held Misinformation™, and intervene before gaps in knowledge reached the bedside.
As Emily Hempel, MSN, RN, RNC-MNN, C-EFM, NPD-BC, Nursing Professional Development Specialist for Labor & Delivery and Antepartum shared:
“We can now identify areas where additional support is needed for our team and provide that support so that everyone has the best training experience possible.”
Early Results: Positive Feedback and Time Savings
While AHN did not have baseline metrics to quantify every outcome, early indicators showed clear improvements in learner engagement and training effectiveness. Following implementation, 99 percent of clinicians rated the training experience as effective, signaling strong adoption across roles and experience levels.
Clinicians responded positively to the adaptive learning experience and the ability to focus only on areas where reinforcement was needed. Learners shared feedback such as, “Love this learning style,” and “I like the fact that I only have to repeat what I did not get correct the first time.” This approach allowed experienced clinicians to move quickly through familiar content while providing newer team members with targeted support.
Learners also noted practical improvements in their day-to-day work. One clinician shared, “I will definitely be able to write better progress notes for the postpartum patients concerning course of delivery,” while another commented, “I will carry this knowledge to the workplace.”
Behind the scenes, Nursing Professional Development specialists gained clearer visibility into learner performance across individuals, topics, and locations. This insight enabled earlier intervention and more precise coaching. As Emily Hempel, MSN, RN, RNC-MNN, C-EFM, NPD-BC, Nursing Professional Development Specialist for Labor and Delivery and Antepartum, shared:
“We can now identify areas where additional support is needed for our team and provide that support so that everyone has the best training experience possible.”
Why It Matters: Building a Safer Environment
AHN’s ultimate goal was not just to improve training efficiency, but to reduce patient safety risks. In obstetrics, the cost of misinformation or delayed knowledge can be significant. By surfacing Confidently Held Misinformation and ensuring every clinician mastered essential protocols, AHN took a proactive step toward safer care.
This shift also reflects a broader commitment to workforce development. By respecting clinicians’ time and expertise, AHN strengthened satisfaction and engagement—key drivers of retention and performance.
A Model for What’s Next
AHN’s success with OB risk reduction training is already serving as a model for other departments. With Amplifire, they now have a scalable approach to delivering personalized, high-impact learning that adapts to their needs and evolves with their protocols.
In a time of workforce shortages and increasing complexity, AHN’s clinician-centered, data-driven approach sets a powerful example of how smarter training can drive better outcomes.
