Reports provide powerful insight into your organization’s past and present knowledge state as learners progress towards mastery. We track every interaction for every learner. That’s a lot of data! But our Reporting Suite makes it easy to spot potential problems within your organization. And because we work with you to determine which attributes are important, you can filter your reports to get the most out of them. That could be tenure, role, department, or location. Whatever is meaningful for you, the analytic engine correlates these attributes to surface problems that can be drilled into to show areas of risk to learners and their organization.
Because confidently held misinformation is associated with mistakes on the job, it’s critical that organizations do everything to find it and fix it while still only in the mind of an employee. That is Amplifire’s job. The sortable Misinformation Risk Report shows the misinformation for each employee when they first began in Amplifire, before misinformation was remediated.
Struggle to learn is often a clue that a manager should step in to offer guidance as it may represent a disengaged employee. It usually happens in a small fraction of the workforce, but that fraction can have an outsized effect on performance for the organization. The Struggle Report ranks up individuals by their level of struggle, so you can see at a glance who needs extra support.
Understanding the nuanced structure of knowledge in the brain is critical, as it is the main factor in human performance. With the Actionable Intervention Report, you can see how misinformation, knowledge gaps, uncertainty, and struggle are dispersed in the mind of each employee or student. This report is a guide for how to have an efficient and productive conversation with individuals that need help.
Systemic risk is present when misinformation is directly transmitted from a manager or trainer to their employees. Systemic risk is brought to light through refresher data. For example, Amplifire was used in two separate cheese making facilities to find misinformation and improve the operation, especially the millions lost due to contamination. Both facilities initially showed around 35% misinformation which was found and fixed. A year later, a refresher for employees showed that one facility had modest amounts of misinformation regression, but the other facility showed as much misinformation as they had when they started. It turned out that a senior manager was confused about sanitizing and was overriding the training by telling his people to, “Do it my way, not the Amplifire way.” That discovery saved the company millions every year going forward.