Based in beautiful Boulder, Colorado, Amplifire is a rapidly-growing, results-based learning platform that is the first in the nation to prove efficacy from training. Built from discoveries in brain science, and with over a billion learner interactions, and a million interactions each day, Amplifire is proven to help people learn information faster, retain knowledge longer, and perform better. The platform makes learning stick while eliminating confidently held misinformation (CHM) that leads to poor decisions and dismal outcomes. Less CHM in the minds of students, workers, and clinicians moves them toward their highest potential, while increasing the well-being and prosperity of their organizations.

Healthcare, education, and Fortune 500 companies use Amplifire’s patented learning algorithms, knowledge analytics, and diagnostic capabilities to drive improved outcomes with a significant return on investment that ultimately saves time, money, and lives.

Our Culture

Above all, we are a team of lifelong learners. We take pride in absorbing knowledge from the world around us, and applying that to our personal and professional lives. We treasure relationships with our teammates and our clients. We live in an ever-changing world, and embrace new ways of doing things. We have fun celebrating team successes, and individual achievements while appreciating our natural environment and drinking craft beer under a tall pine tree, or playing Mario cart indoors during the winter!

If you are as passionate about learning and training as we are, consider joining our team.

We are seeking an experienced Developer with both UI and Java development experience.

This is a great opportunity for someone who is looking to use and build on their development expertise as a member of a dynamic team that designs, develops, tests, and supports our global web-based application. Our goal is to hire energetic, bright, and cooperative people who are a joy to work with and love working with others. Candidates for this position should be able to work alongside their technical counterparts as well as work hand in hand with our business leaders and product owners. This position is based in Boulder, CO with direct access to Colorado’s Flatirons. Therefore, if you feel you are creative, tech-savvy, dedicated, and can work hard to play harder, let’s talk!

About You
You are a UI and backend developer who takes great care to deliver a user experience that is engaging, compelling, and appropriate to the user’s goals and tasks. You are a consummate team player and thought leader when it comes to UI design, backend service development and implementation. You own the results of your work.

Responsibilities
• Work as a team to build and implement UI and backend services
• Develop primarily within JavaScript, Java, jQuery, CSS, and HTML
• Develop backend database services for use as internal and external API’s
• Participate in a full lifecycle and full-stack development team – Including: design, development, testing, planning, backlog grooming, automation and support
• Design, build and maintain efficient, reusable, and reliable application code
• Help maintain code quality, code organization and automation
• Create, build and execute on unit and automated tests
• Proven experience with Agile Methodology and Scrum practices

Skills & Requirements
• Experience building and supporting web applications
• Experience building and supporting applications using relational databases
• Experience with web application technologies (jQuery, JavaScript, CSS, HTML)
• Understanding and experience with OOAD (object-oriented analysis and design)
• Java developer with a good understanding of the Java ecosystem
• Experience with web services (REST) in an n-tier Architecture
• Experience working with simple to complex SQL
• Understanding of Jenkins or similar continuous integration (CI) systems
• Understanding of SOA
• Familiarity with security best practices for web services and web applications
• Excellent communication skills with a “can do” customer-facing attitude
• Independent, self-starter who is resourceful and an excellent team player
• Ability to be flexible, proactive, accountable, decisive and successful working in an environment of change

Preferred
• GWT development experience building web UI’s
• Mobile development experience with both iOS and Android

Amplifire delivers adaptive learning that reduces the confidently held misinformation that leads to risk, loss, and harm. Designed by the world’s leading experts in brain science, Amplifire’s adaptive platform helps organizations save time, money, and lives.

Amplifire is seeking an experienced writer to join its growing content team. This individual works closely with client Subject Matter Experts and other team members to ensure that courses produced by Amplifire are of the highest quality in terms of accuracy, utility, clarity, readability, and appeal. This writer will also be the client contact for editorial projects assigned to them. Key to this role will be the quality of written materials developed, the ability to work with a team, and the ability to work within deadlines and budgets.

Responsibilities:

  • Perform research on various course topics to ensure content created adheres to the latest national guidelines and evidence-based research.
  • Evaluate source content (gained either from research or handoff from client) to scope courses for delivery via the Amplifire learning platform.
  • Organize course topics into a topic outline that follows a logical structure and includes learning objectives and competencies.
  • Develop, copyedit, and fact check online/digital content based on information from source materials, topic outline, subject matter experts, previous training courses, etc.
  • Define and align courses with client business objectives.
  • Follow project standards and approved styles.
  • Insert images from existing graphic libraries and create custom graphics as needed.
  • Assure the quality of content output through self-checks, peer reviews and functional testing.
  • Build and maintain strong client relationships.
  • Light project management by creating project schedules and adhering to internal timelines, client deadlines, budget, and delivery deadlines.
  • Work under pressure to deliver quality content on deadline.
  • Carry out other duties as assigned.

Qualifications

Required:

  • Bachelor’s degree in English, Journalism, Education, or similar
  • At least 3 years of formal writing experience
  • Experience partnering with external client stakeholders, SMEs, and other parties in the development of learning programs
  • Proven superior writing and editorial skills, including the ability to write concise, creative, and effective instruction, especially for online learning
  • Exceptional verbal communication skills
  • Proficiency in leading/facilitating virtual meetings with clients and colleagues.
  • Strong conceptualization and design abilities for the production of animation, graphics, video, and print materials
  • Attention to detail and scientific accuracy
  • Ability to multi-task and prioritize tasks related to project timelines
  • Open collaborative style with the ability to work with remote team members
  • Proficiency in MS Office applications

Preferred:

  • Experience with EHR training or instructional design
  • Experience in medical or pharmaceutical writing
  • Experience (in instructional design, technical writing, editorial or related) in production environment
  • Experience writing instructional content
  • Experience writing graphic requests, audio/video scripts for production
  • Experience with Captivate, Camtasia, Storyline or other eLearning Authoring
  • Experience with learning analytics

Note: Please be prepared to provide a cover letter and samples of any prior work that demonstrates your skills and ability to deliver on the needed job responsibilities

We are seeking an Application/Technical Support Specialist that can provide application and client support. Our goal is to hire energetic, bright, and talented people who are a joy to work with and love working with others. Candidates for this position should be able to work alongside their technical and client-facing counterparts as well as work hand in hand with our business leaders and product owners. This position is based in Boulder, CO with direct access to Colorado’s Flatirons. If you feel you are creative, tech-savvy, and dedicated, please reach out and apply!

Job Summary:
Track and maintain support issues & requests through our Service Desk ticketing system by being responsible for providing Tiered Support to both internal and external clients.

From day to day, troubleshoot, escalate, and resolve technical issues or concerns within our SaaS Application; Log complex customer issues and escalate as appropriate to Tier 3, and help develop internal and external customer support process documents.

You will utilize internal web applications/tools, APIs, SQL, and basic scripts to complete support issues and work requests.

Responsibilities

  • Provide front-line technical support to clients through Amplifire’s Service Desk Ticketing System.
  • Maintains full ownership of a ticket issue or request through its lifecycle, ensuring frequent updates and communication to the ticket owner(s) and internal CSMs.
  • Utilize technical skills, historical records, internal knowledge base, and tools to analyze and diagnose customer issues.
  • Perform analysis and triage of technology issues including data collection, and (if required) escalation to Tier 3 or other support teams.
  • Partners with Tier 3 Engineering team for release management and environment deployments
  • Collaborates with business and technical specialists to effectively work, manage, and resolve tickets.
  • Evaluate and fulfill Service Requests in accordance with established guidelines and organizational SLAs.
  • Develops, updates, and supports knowledge base documents to identify, isolate, diagnose and resolve end users’ technical problems.
  • Provides out-of-hours support when appropriate.

Skills & Requirements

  • Excellent customer service skills (Ability to communicate with both technical and non-technical individuals)
  • Experience in application support or a technical role
  • Understanding of Software Development Life Cycle and Agile Methodologies
  • Familiarity with testing methodologies following/creating test plans.
  • Experience with Learning Management Systems (e.g., Canvas, Blackboard, Cornerstone, SAP, etc.)
  • Basic grasp of API’s and standards (REST, SOAP, OAuth)
  • Solid analytical, problem-solving skills
  • Knowledge of trends and developments in LMS technology, Browsers, data security/privacy

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

To apply for one or our open position, please click the link below to email your resume and cover letter.

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