We’re thrilled to see the impressive results from UCHealth’s digital transformation of nurse EHR education, recently highlighted in a KLAS case study. Amplifire is proud to work alongside UCHealth and uPerform on this innovative partnership and see the remarkable outcomes of 50% reduction in onboarding time, $3 million in cost savings, and significantly improved satisfaction scores. 

The Power of Platform Partnerships 

UCHealth’s success demonstrates something we see frequently: healthcare organizations achieve the best results when they leverage a blended learning approach. Many of our most successful clients, like UCHealth, use both Amplifire and complementary at-the-elbow training resources because each brings unique strengths to the learning ecosystem. You can learn more about this approach in the Webinar presented by Becker’s Healthcare. 

Amplifire’s Role in the Transformation 

What made UCHealth’s approach particularly innovative was their recognition that one size doesn’t fit all in healthcare training. When they discovered that over 77% of incoming clinicians already had Epic experience, they needed a sophisticated solution to personalize learning paths and that’s where Amplifire became essential. 

Here’s how our adaptive learning technology enabled their success: 

UCHealth created differentiated pathways based on learner experience. Seasoned Epic users were directed through Amplifire’s personalized learning system, which identified their specific knowledge gaps and delivered targeted microlearning. New Epic learners followed comprehensive training paths through other platforms. Regardless of their starting point, all learners ultimately engaged with Amplifire’s Confidence-based Learning (CBL) to ensure lasting knowledge retention. 

As UCHealth leadership shared:
“We saved millions of dollars by going completely virtual with uPerform’s and Amplifire’s systems… Add to that using Amplifire’s system to allow people to test out when they already have the knowledge needed and we have even more savings.” 

The Science of Adaptive Learning 

What distinguishes Amplifire is our focus on how the brain actually learns and retains information. Our platform doesn’t just deliver content it identifies what each individual knows, what they don’t know, and critically, what they think they know but don’t (metacognitive errors). This level of personalization is what enabled UCHealth to eliminate redundant training while ensuring comprehensive competency. 

The Learning Avatar Innovation 

UCHealth’s “learning avatar,” their advanced data repository combining help-desk tickets, Epic Signal data, and coaching logs was powered significantly by Amplifire’s detailed learning analytics. This real-time insight into individual learning patterns enabled UCHealth to deploy coaches exactly where they were needed most, transforming their entire approach to ongoing education support. 

“We saved millions of dollars by going completely virtual with uPerform’s and Amplifire’s systems. Organizations need to sit down and go through all of the costs they can save. If an organization is running face-to-face training, they have mileage costs, food costs, trainer costs, provider costs, and nursing costs for travel. Cutting those out saved us millions. Add to that using Amplifire’s system to allow people to test out when they already have the knowledge needed and we have even more savings. We did not get rid of our trainers, but we repurposed them to manage virtual content.” 

Key Success Factors for Healthcare Organizations 

UCHealth’s transformation offers valuable lessons for other healthcare systems: 

• 1. Embrace Personalization Generic training is inefficient. UCHealth saved millions by recognizing that experienced users needed different support than newcomers. 
• 2. Focus on Knowledge Retention Moving training online is just the first step. Ensuring that knowledge sticks requires adaptive technology that addresses individual learning patterns. 
• 3. Leverage Complementary Platforms The best learning ecosystems use a blended learning approach. UCHealth succeeded by using each platform for what it does best. 
• 4. Use Data-Driven Insights Real-time learning analytics enable targeted interventions that traditional training methods simply cannot provide. 
• 5. Address Metacognitive Errors Understanding what learners think they know but don’t is often more critical than identifying obvious knowledge gaps. 

Looking Ahead 

UCHealth’s journey illustrates the tremendous potential when healthcare organizations embrace both technological innovation and strategic platform partnerships. Their results, faster onboarding, higher satisfaction, and significant cost savings demonstrate what’s possible when adaptive learning principles are properly implemented. 

We’re proud to have contributed to UCHealth’s success alongside uPerform and look forward to continuing to enable similar transformations across healthcare. As more organizations face scaling challenges like UCHealth did, the combination of personalized adaptive learning and complementary training platforms will become increasingly essential.