Case Study from KLAS Arch Collaborative
As Ochsner Health continues to expand their footprint, the organization needed a scalable, effective way to deliver Epic training without compromising quality. By partnering with Amplifire, Ochsner transformed its approach to onboarding, go-lives, and ongoing EHR education—moving from predominantly in-person training to a hybrid model powered by adaptive e-learning. The result: clinicians now gain access to Epic one day sooner, initial EHR preparedness improved, and provider agreement that ongoing education is effective jumped to the 90th percentile nationally.
Outcomes included:
- Providers using Amplifire’s system score in the 90th percentile for agreement that ongoing EHR education is effective (benchmarked against all organizations in the Arch Collaborative)
- Providers using Amplifire’s system saw 13 percentage-point increase in agreement that ongoing EHR education is effective
- Amplifire users in a newly acquired region score in the 92nd percentile for agreement that Epic designed a high-quality EHR; non-Amplifire users in the same region score in the 23rd percentile (benchmarked against other new Epic implementations measured within three years of the go-live)
Read the full case study here.
About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.
To learn more about KLAS and the insights we provide, visit KLASresearch.com
