Learning Objectives
Learners are taken through 3 modules covering:
- Customization
- DAR
- Reports
- Arrivals
- Referrals
- Scheduling
- Patient Identifiers
- Workqueues
- Book It
- Advanced Scheduling
- Cancel
- Reschedule
- Check In
- Check Out
Course Description
Outpatient Scheduling and Front Desk combines scheduling patients for different areas within a healthcare organization and checking-in patients for their appointments. Appointments are scheduled for Primary Care Clinics and Specialty Care Clinics. Schedulers will schedule a basic appointment, appointments from referrals, assigning referrals and working from workqueues. Front Desk staff will check-in appointments that are scheduled in the EHR.
Target Learners:
Average Completion Time:
Co-development Partner(s):