Revenue Cycle Management Library

Electronic Healthcare icon

Scheduling and Front Desk

Back to Courses

Learning Objectives

Learners are taken through 3 modules covering:

  • Customization
  • DAR
  • Reports
  • Arrivals
  • Referrals
  • Scheduling
  • Patient Identifiers
  • Workqueues
  • Book It
  • Advanced Scheduling
  • Cancel
  • Reschedule
  • Check In
  • Check Out

Course Description

Outpatient Scheduling and Front Desk combines scheduling patients for different areas within a healthcare organization and checking-in patients for their appointments. Appointments are scheduled for Primary Care Clinics and Specialty Care Clinics. Schedulers will schedule a basic appointment, appointments from referrals, assigning referrals and working from workqueues. Front Desk staff will check-in appointments that are scheduled in the EHR.

Course at a Glance

target audience icon Target Learners:

Radiology Schedulers (Rad techs, non-clinical staff, MA’s, front desk Staff)

time to complete icon Average Completion Time:

1 Hour

contributor icon Co-development Partner(s):


Request Course Info
Go to Top