Build a High-Performing Workforce
There is new learning paradigm that:
- Detects and corrects confidently held misinformation
- Is built on the principles of cognitive science
- Provides a faster and more engaging path to mastery
- Reduces costly workforce errors
Learn how you can apply this new learning paradigm to improve workforce performance. In this paper, we share how a major telecom provider was able to reduce agent onboarding time, and time to proficiency while improving customer satisfactions score by 33%. You’ll also see how a major health system was able to reduce Central Line Associated Blood Stream Infections (CLABSI) rates by an astonishing 47%.