Amplifire introduced us to the concept of Confidently Held Misinformation, which, in the context of patient safety and regulatory compliance, illustrates the importance of our commitment to effective education, and how much work we have yet to do. ”
—Dan Hyman, MD, Chief Medical and Patient Safety Officer, Children’s Hospital of Colorado
The Pediatric Challenge
Research shows that knowledge-driven errors cause avoidable harm, including in our smallest patients. A majority of these errors come from medical professionals acting on confidently held misinformation. Traditional certification training is not sufficient to illuminate confidently held misinformation (CHM) or knowledge gaps
Amplifire’s pediatric courses are developed with leading pediatricians. They represent the priorities and expertise of some of the nation’s largest and most prestigious health systems. Delivered on the Amplifire learning platform, the goal of each course is to improve patient outcomes and hospital financial performance by finding and fixing confidently held misinformation.
Eliminating CHM While Onboarding
A large children’s hospital deployed Amplifire to onboard and educate new nurses about patient safety procedures. Amplifire found that, on average, these credentialed nurses would have begun work with 22% confidently held misinformation. Amplifire found and fixed all instances of CHM and the nurses mastered all of the material before officially assuming their responsibilities.
Fixing Misconceptions About Pediatric Sepsis
1,079 clinicians took the pediatric sepsis module and revealed a wide range of both misinformation and mastery. Amplifire is designed to find and fix this invisible knowledge variation that impacts how people perform their duties.
Clinicians are conscientious professionals committed to improving their medical knowledge and understanding. But as this example shows, Amplifire always discovers a few people who, for a variety of reasons, struggle to master the knowledge that will best serve their patients. In cases like this, human intervention by a manager or supervisor is the solution for discovering the source of the problem.