Process Improvements
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- Define and differentiate common process improvement methods and methodologies
- Define common process improvement terminologies and concepts
- Recognize the need to consider those affected by the change and understand how to involve them
- Recognize the four layers of Governance
- Compare the components of the Three Systems and provide improvement effort examples
- Define basic terminologies of the 7 Question Framework and compares it to other methodologies
- Recognize the value and application of the 7 Question framework to all work
- Define the Healthcare Analytic Adoption Model, including the different levels of the model
- Recognize and differentiate between common measurement roadblocks
- Identify common barriers to effecting change and understands why they are prevalent
- Avoid reacting to single data points by understanding the value of examining data over time
- Recognize the need to continually monitor for sustained improvement
- Articulate the flaw in “punishing the outlier” issue
- Recognize the need to set appropriate baselines and uses benchmarks
- Define and contrast outcome, process, and balance measures
Course Description
Learn the foundational concepts, language, tools, and processes involved in improvement work.
2 modules | 3 CLUs