Analytics and Improvements Library

Data Analyst Modeling icon

Process Improvement

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Learning Objectives

  • Define and differentiate common process improvement methods and methodologies
  • Define common process improvement terminologies and concepts
  • Consider those affected by the change and understand how to involve them in the process
  • Recognize the four layers of Governance
  • Compare the components of the Three Systems and provide improvement effort examples for each component
  • Define basic terminologies of the 7 Question Framework and compare it to other methodologies
  • Define the Healthcare Analytic Adoption Model, including the different levels of the model
  • Recognize and differentiate between common measurement roadblocks in healthcare
  • Recognize common symptoms of numerical illiteracy
  • Identify common barriers to effecting change and understand why they are prevalent
  • Recognize the need to continually monitor for sustained improvement
  • Articulate the flaw in “punishing the outlier” issue
  • Recognize the need to set appropriate baselines and benchmarks whenever possible
  • Define and contrast outcome, process, and balance measures

Course Description

Learn common concepts, language, tools, and processes involved in improvement work.

2 modules | 3 CLUs

Course at a Glance

target audience icon Target Learners:

Data Analysts

time to complete icon Average Completion Time:

20–30 minutes for each module

contributor icon Co-development Partner(s):

Health Catalyst

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