Analytics and Improvements Library

Learning Objectives

• Define and differentiate common process improvement methods and methodologies
• Define common process improvement terminologies and concepts
• Consider those affected by the change and understand how to involve them in the process
• Recognize the four layers of Governance
• Compare the components of the Three Systems and provide improvement effort examples for each component
• Define basic terminologies of the 7 Question Framework and compare it to other methodologies
• Define the Healthcare Analytic Adoption Model, including the different levels of the model
• Recognize and differentiate between common measurement roadblocks in healthcare
• Recognize common symptoms of numerical illiteracy
• Identify common barriers to effecting change and understand why they are prevalent
• Recognize the need to continually monitor for sustained improvement
• Articulate the flaw in “punishing the outlier” issue
• Recognize the need to set appropriate baselines and benchmarks whenever possible
• Define and contrast outcome, process, and balance measures

Course Description

Learn common concepts, language, tools, and processes involved in improvement work.

2 modules | 3 CLUs