Healthcare Operations
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- Recognize the metrics government regulators require healthcare providers to report
- Comprehend how value-based care impacts healthcare and drives policy
- Explain the three most prevalent delivery models
- Recognize and describe the four most prominent payment models
- Describe the process of healthcare billing
- Explain the use of revenue cycle metrics
- Recognize the similarities and differences between how the five main hospital types handle revenue
- Understand hospital supply management
- Explain labor management and occupancy
- Explain nursing ratios, FTE staffing, and productivity ratios work in labor management
- Describe how licensed beds, staffed beds, and critical census are used to measure a hospital’s maximum occupancy limit
- List how the daily census, occupancy rate, and patient dates are used to calculate occupancy
- Explain the importance of tracking utilization statistics
Course Description
Gain a general understanding of the healthcare industry, including the current policy environment, the most common payment and delivery models, revenue cycle, and supply chain, and labor management.
4 modules | 5 CLUs