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Healthcare Operations

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Peer Results

  • Recognize the metrics government regulators require healthcare providers to report
  • Comprehend how value-based care impacts healthcare and drives policy
  • Explain the three most prevalent delivery models
  • Recognize and describe the four most prominent payment models
  • Describe the process of healthcare billing
  • Explain the use of revenue cycle metrics
  • Recognize the similarities and differences between how the five main hospital types handle revenue
  • Understand hospital supply management
  • Explain labor management and occupancy
  • Explain nursing ratios, FTE staffing, and productivity ratios work in labor management
  • Describe how licensed beds, staffed beds, and critical census are used to measure a hospital’s maximum occupancy limit
  • List how the daily census, occupancy rate, and patient dates are used to calculate occupancy
  • Explain the importance of tracking utilization statistics

Course Description

Gain a general understanding of the healthcare industry, including the current policy environment, the most common payment and delivery models, revenue cycle, and supply chain, and labor management.

4 modules | 5 CLUs

Course at a Glance

target audience icon Target Learners:

Data Analysts

time to complete icon Average Completion Time:

20–30 minutes for each module

contributor icon Co-development Partner(s):

Health Catalyst

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