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Healthcare Operations

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Learning Objectives

  • Identify healthcare regulatory organizations
  • Recognize the metrics government regulators require healthcare providers to report
  • Comprehend how value-based care impacts healthcare and drives policy
  • Explain the three most prevalent delivery models
  • Recognize and describe the four most prominent payment models
  • Describe the process of healthcare billing
  • Explain the use of revenue cycle metrics
  • Recognize similarities and differences in how five main hospital types handle revenue
  • Understand hospital supply management
  • Explain labor management and occupancy
  • Explain how nursing ratios, FTE staffing, and productivity ratios work in labor management
  • Describe how licensed beds, staffed beds, and critical census are used to measure a hospital’s maximum occupancy limit
  • List how the daily census, occupancy rate, and patient dates are used to calculate occupancy
  • Explain the importance of tracking utilization statistics
  • List the hospital areas where utilization is particularly important (ED and imaging)

4 modules | 5 CLUs

Course Description

Understand the basics of the healthcare industry, including the current policy environment, the most common payment, and delivery models, revenue cycle, supply chain, and labor management.

Course at a Glance

time to complete icon Time to Complete:

20-30 Minutes

contributor icon Contributor:

Health Catalyst

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