Amplifire reveals hidden knowledge variation among flight attendants shortly after conventional training.
Because training is usually passive, the forgetting curve is very steep. In this example, flight attendants have recently taken a conventional training course on how to perform CPR on a passenger suffering a heart attack during a flight. There are strict protocols that must be observed. Most attendants did reasonably well, but Amplifire revealed a large, previously invisible difference that existed between learners after their training.
- HQ: Denver, CO
- 65,000 technicians
Without any intervention from managers or trainers, Amplifire found the flight attendants’ confidently held misinformation and uncertainty, and transformed it into confidently held comprehension.